As Senior Design Specialist at a Cleveland-based design consultancy, I led the design and development of next-generation Personal Emergency Response System (PERS) devices for a major telecom provider. The work focused on rethinking a traditionally clinical category, transforming it into a more approachable, wearable product experience. Through close collaboration with engineering and business teams, the design balanced connectivity, usability, and form, resulting in solutions that reduce stigma and better align with contemporary lifestyles.